Privacy & Cookie Policy

Privacy Policy

1. Introduction

This privacy notice provides you with details of how I collect and process your personal data through your use of my  site www.cleantransitions.co.uk.

By providing me with your data, you warrant to me that you are over 13 years of age.

Azi Khatiri of Clean Transitions Coaching is the data controller and I am responsible for your personal data (referred to as “I”, “me” or “my” in this privacy notice).

Contact Details

Full name of legal entity: Azi Khatiri of Clean Transitions 

Email address: azi@cleantransitions.co.uk

It is very important that the information I hold about you is accurate and up to date. Please let me know if at any time your personal information changes by emailing me at azi@cleantransitions.co.uk

2. What data do I collect about you, for what purpose and on what grounds I process it

Personal data means any information capable of identifying an individual. It does not include anonymised data.

I may process the following categories of personal data about you:

  • Communication Data that includes any communication that you send to me whether that be through the contact form on my  website, through email, text, social media messaging, social media posting or any other communication that you send us. I process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. My lawful ground for this processing is my  legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

  • Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, job role (if applicable), company name (if applicable), billing address, delivery address, email address, phone number, contact details, purchase details and your card details. I process this data to supply the goods and/or services you have purchased and to keep records of such transactions. My lawful ground for this processing is the performance of a contract between you and me and/or taking steps at your request to enter into such a contract.

  • I will collect information for the purpose of payment and no card data shall be stored by Clean Transitions. I use a secure, third party payment processor, Stripe. Any payments will be processed by Stripe, who collect, use and process your information, including payment information, in accordance with their privacy policies. You can access their privacy policy here: https://stripe.com/gb/privacy

  • User Data that includes data about how you use my  website and any online services together with any data that you post for publication on my  website or through other online services. I process this data to operate my  website and ensure relevant content is provided to you, to ensure the security of my  website, to maintain back- ups of my  website and/or databases and to enable publication and administration of my  website, other online services and business. My lawful ground for this processing is my  legitimate interests which in this case are to enable me to properly administer my  website and my  business.

  • Technical Data that includes data about your use of my  website and online services such as your IP address, your login data, details about your browser, length of visit to pages on my  website, page views and navigation paths, details about the number of times you use my  website, time zone settings and other technology on the devices you use to access my  website. The source of this data is from my  analytics tracking system. I process this data to analyse your use of my  website and other online services, to administer and protect my  business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of my  advertising. My lawful ground for this processing is my  legitimate interests which in this case are to enable me to properly administer my  website and my  business and to grow my  business and to decide my  marketing strategy.

  • Marketing Data that includes data about your preferences in receiving marketing from me and my  third parties and your communication preferences. I process this data to enable you to partake in my  promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. My lawful ground for this processing is my  legitimate interests which in this case are to study how customers use my  products/services, to develop them, to grow my  business and to decide my  marketing strategy.

  • I may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising I serve you. My lawful ground for this processing is legitimate interests which is to grow my  business. I may also use such data to send other marketing communications to you. My lawful ground for this processing is either consent or legitimate interests (namely to grow my  business).

Sensitive Data

I do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. I do not collect any information about criminal convictions and offences.

Where I am required to collect personal data by law, or under the terms of the contract between us, and you do not provide me with that data when requested, I may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide me with the requested data, I may have to cancel a product or service you have ordered but if I do, I will notify you at the time.

I will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email me at azi@cleantransitions.co.uk

In case I need to use your details for an unrelated new purpose I will let you know and explain the legal grounds for processing.

I may process your personal data without your knowledge or consent where this is required or permitted by law.

I do not carry out automated decision making or any type of automated profiling.

3. How I collect your personal data

I may collect data about you by you providing the data directly to me (for example by filling in forms on my  site, by sending me emails or by booking a session). I may automatically collect certain data from you as you use my  website by using cookies and similar technologies. Please see my  cookie policy for more details about this (scroll to the bottom of this page).

I may receive data from search information providers such as Google based outside the UK, providers of technical, payment and delivery services, such as data brokers or aggregators.

I may also receive data from publicly available sources such as Companies House and the Electoral Register based inside the UK.

4. Marketing communications

Our lawful ground of processing your personal data to send you marketing communications is either your consent or my  legitimate interests (namely to grow my  business).

Before I share your personal data with any third party for their own marketing purposes I will get your express consent.

You can ask me or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you  OR by emailing me at azi@cleantransitions.co.uk at any time.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as booking, purchases, etc.

5. Disclosures of your personal data

I may have to share your personal data with the parties set out below:

  • Service providers who provide IT and system administration services.

  • Professional advisers including lawyers, bankers, auditors and insurers.

  • Government bodies that require me to report processing activities.

  • Third parties to whom I sell, transfer, or merge parts of my  business or my  assets.

I require all third parties to whom I transfer your data to respect the security of your personal data and to treat it in accordance with the law. I only allow such third parties to process your personal data for specified purposes and in accordance with my  instructions.

6. International transfers

I am subject to the provisions of the General Data Protection Regulations that protect your personal data. Where I transfer your data to third parties outside of the UK, I will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such:

  • I may transfer your personal data to countries that the United Kingdom regulatory authorities have approved as providing an adequate level of protection for personal data by; or

  • If I use US-based providers that are part of a UK regulator approved privacy framework, I may transfer data to them, as they have equivalent safeguards in place; or

  • Where I use certain service providers who are established outside of the UK, I may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe.

If none of the above safeguards are available, I may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

7. Data security

I have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation.

I have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if I am legally required to do so.

8. Data retention

I will only retain your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for I look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires me to keep basic information about my  customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances I may anonymise your personal data for research or statistical purposes in which case I may use this information indefinitely without further notice to you.

9. Your legal rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please email me at azi@cleantransitions.co.uk

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, I may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or I may refuse to comply with your request in these circumstances.

I may need to request specific information from you to help me confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. I may also contact you to ask you for further information in relation to your request to speed up my  response.

I try to respond to all legitimate requests within one month. Occasionally it may take me longer than a month if your request is particularly complex or you have made a number of requests. In this case, I will notify you.

If you are not happy with any aspect of how I collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (http://www.ico.org.uk/). I should be grateful if you would contact me first if you do have a complaint so that I can try to resolve it for you.

10. Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not control these third-party websites and are not responsible for their privacy statements. When you leave my  website, I encourage you to read the privacy notice of every website you visit.

11. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies I use, please see below.

Cookie Policy

What is a cookie?

  • A "cookie" is a piece of information that is stored on your computer's hard drive if you agree to this and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

  • Cookies are used by nearly all websites and do not harm your system.

  • I am required to obtain your consent for all non-essential cookies used on my website. You can block cookies (including essential cookies) at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block essential cookies you may not be able to access all or parts of my site.

How do I use cookies?

I use cookies to track your use of my website. This enables me to understand how you use the site and track any patterns with regards how you are using my website. This helps me to develop and improve my website as well as products and / or services in response to what you might need or want.

Cookies are either:

  • Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer;

or

  • Cookies can also be categorised as follows:

    • Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service. Without these cookies, the services available to you on my  website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

    • Performance cookies: These cookies enable me to monitor and improve the performance of my  website. For example, they allow me to count visits, identify traffic sources and see which parts of the site are most popular.

    • Functionality cookies: These cookies allow my  website to remember choices you make and provide enhanced features. For instance, I may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.

    • Targeting cookies: These cookies record your visit to my  website, the pages you have visited and the links you have followed. I will use this information to make my  website and the advertising displayed on it more relevant to your interests.

    • First and third party cookies: First party cookies are cookies set by my  website. Third party cookies are cookies on my  website that are set by a website other than my  website, such as where I have adverts on my  website or use Facebook pixels so that I can show you relevant content from me when you are on Facebook.

I use only first party cookies on this site.

You can alter your cookie preferences at any time. Please refresh your page to ensure that the new settings have taken effect.

You can also control your cookie settings through your web browser.

Except for essential cookies, all cookies will expire after 30 days.

If you have any questions about the cookies that I use, feel free to email me at azi@cleantransitions.co.uk